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Effective Telephone Sales


London Training Date: Thursday 28th November
Manchester Training Date: Friday 29th November
Duration: 1 day (9am – 5pm)

Course Overview

The Effective Telephone Selling course is designed to help Salespeople set up more appointments, generate more leads and make more sales over telephone calls.

Our training will help delegates to tackle cold calling more effectively, providing them with up to date skills and knowledge to overcome objections, get through to the Decision Maker and win more business over the telephone.

The Content of the Course

Brief Re-Cap of the Core Fundamentals
The Mindset Needed to be Successful
Close More Sales Using the Right Tonality
Defining the Call Structure
Pre-Call Preparation & Intelligence Gathering
Dealing with Gatekeepers & Understanding Core Objectives
Different approaches for Inbound Enquiries Vs Outbound Cold Call
Effective Opening Statements
Gathering In-Call Intelligence and Identifying Pain Points
Selling to your Clients Needs
Objection Handling (How to, when to and when not to handle)
Closing the call, Gaining Commitment & Next Actions
Expanding the Sales Opportunity & Gaining Referrals

I’ve attended a few sales training courses, and I have to say Hamilton Moss is up there with the best of them. If you want to brush up your sales team’s skills or boost your own skills, you need to book on to a Hamilton Moss sales training course now. I would 100% highly recommend!

David, Events Firm

Really good course! The trainer was very inspiring too which I didn’t expect on a Sales course. Thanks again!

Jennifer, Software Company

Very informative course, jargon free and I’ve picked up some useful tips which I can use in my job!

Robert, Specialist Recruitment Firm

Excellent course plenty of lightbulb moments. The course was thoroughly engaging and held my attention throughout the day!

Patricia, Business Management Firm