Effective Telephone Sales Training Course: Manchester & London
(1 Day Course) Course Overview The Effective Telephone Selling course is designed to help Salespeople set up more appointments, generate more leads and make more sales over telephone calls. Our training will help delegates to tackle cold calling more effectively, providing them with up to date skills and knowledge to overcome objections, get through to the Decision Maker and win more business over the telephone. Who is it for?- Internal Salespeople
- External Salespeople (who make their own appointments or make phone calls)
- Anyone else supporting the sales team by phone
- Brief Re-Cap of the Core Fundamentals
- The Mindset Needed to be Successful
- Close more Sales Using the Right Tonality
- Defining the Call Structure
- Pre-Call Preparation & Intelligence Gathering
- Dealing with Gatekeepers & Understanding Core Objectives
- Different approaches for Inbound Enquiries Vs Outbound Cold Call
- Effective Opening Statements
- Gathering In-Call Intelligence and Identifying Pain Points
- Selling to your Clients Needs
- Objection Handling (How to, when to and when not to handle)
- Closing the call, Gaining Commitment & Next Actions
- Expanding the Sales Opportunity & Gaining Referrals
- Access to a Monthly Coaching Call



